❓ Where are your Christmas trees made?

Our trees are designed and produced by trusted manufacturers who specialize in high-quality artificial trees. We focus on realistic looks, durability, and easy setup.

🚚 How long does delivery take?

Most orders are shipped within 1–2 business days, and delivery usually takes 3–7 business days depending on your location. You will receive a tracking link as soon as your order ships.

🎁 Do you offer free delivery?

Yes, we offer free delivery on all orders above a certain amount (check the checkout page for current offers). Smaller orders have a small delivery fee.

🧩 Are your trees easy to assemble?

Absolutely! Every tree comes with simple, step-by-step instructions and a stable metal stand. Most customers assemble theirs in under 10 minutes.

🌟 Can I return or exchange a product?

Of course. You can return any unused item within 14 days of delivery.

Just contact us via our contact form or email, and we’ll assist you with the return process.

💳 What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other secure payment methods available during checkout. All payments are encrypted and processed safely.

✉️ How can I contact you?

You can reach us through our Contact page or email support@shopxmastree.com.

We respond within 24 hours on business days.